Helpful Resources

Crisis Services 

A crisis is identified by a time of intense difficulty, trouble, or danger. If you or your child is experiencing a mental health crisis that threatens life, please call 911. 

If your child is experiencing a crisis that is less severe, please consider contacting one of the following helpful resources:

Youthdale Psychiatric Crisis Services 

Type of Service: Phone assessment and mobile response team. 
Telephone: 416-363-9990 

Kids Help Phone 

Type of Service: Phone and web counseling for children and youth 
Telephone: 1-800-668-6868 

Assaulted Women’s Helpline 

Type of Service: Phone counseling 
Telephone #: 1-866-863-0511 
Direct link to Website: 

Walk in Counselling Services 

Walk-in Counselling services are ideal for children and families dealing with current and immediate struggles and concerns. The professional teams at the following walk-in centres are equipped to assess and treat children and families on a first come, first serve basis. 

Etobicoke Children’s Centre 

Location: 2267 Islington Ave., Lower Level, Below the Fresh Value grocery store at Islington and Bergamot Ave.
Hours: Monday: 2-6 pm (arrive by 4:30); Tuesday: 11-4 pm (arrive by 2:30); Wednesday: 12-8 pm (arrive by 6:30), Thursday: 2-6 pm (arrive by 4:30);  Friday: 10-2pm (arrive by 12:30) 
Ages: Children and youth through age 16, and their families.

Yorktown Child & Family Centre 

Location: 2010 Eglinton Ave. W., Suite 300
Hours: Monday: 2-6 pm, Tuesday: 10-2 pm, Wednesday: 4-8 pm, Thursday: 2-6 pm, Friday: 10-2pm. Last appt. is taken 1 hour before closing.
Ages: Children and youth to age 18, and their families.

Skylark Children, Youth and Families

Location: 65 Wellesley St. E. (at Church), Suite 500
Hours: Monday: 9-1 pm, Tuesday: 12-8 pm, Wednesday: 3-6 pm, Thursday: 9-1 pm, Friday: 9-1 pm. Last appt. is taken 1.5 hour before closing.
Ages: Youth ages 13-18, and their families.

East Metro Youth Services 

Location: 1200 Markham Road (at Ellesmere), Suite 200
Hours: Monday: 2-8pm, Tuesday: 10-8pm, Wednesday: 2-8pm, Thursday: 10-5pm, Friday: 10-2pm. Last appt. is taken 1 hour before closing.
Ages: Youth and their families.


Location: 747 Warden Avenue, between Eglinton and St. Clair 
Hours: Wednesday: 12–8 pm. Last appt. begins at 6:45pm.
Ages: Youth ages 12-21, and their families. 

Additional Resources

Breakaway Addictions Services

Type of Service: Harm reduction counseling for youth ages 12-25 who are struggling with a substance use concern, and their families.
Telephone: 416-234-1942

Bereaved Families of Ontario – Toronto

Type of Service: Support programs for families dealing with bereavement.
Telephone: 416-440-0290

Parents for Children’s Mental Health

Type of Service: Advocacy group for families
Telephone: 416-220-0742

Children’s Mental Health Ontario

Type of Service: Information on children’s mental health issues
Telephone: 416-921-2109

Healthy Ontario

Type of Service: General health information from the Ministry of Health